Bow River Capital‘s software growth equity team has invested in Xima Software to partner for operational and technical expertise. The investment seeks to accelerate the software company’s mission to enhance the agent and customer journey experiences, fuel global growth and improve operational efficiency.
Xima Software enables companies to manage their business through contact center services. Xima creates user-friendly applications that integrate with business phone systems and provide historical reporting and call recording. The firm’s SaaS platform Chronicall is a robust contact center software platform built for global organizations to deliver superior agent/customer engagement.
Bow River Capital is a private alternative asset manager focused on investing in the lower middle market in three asset classes, including private equity, real estate, and software growth equity.
“We are thrilled to be partnering with Bow River’s Software Growth Equity team to support our vision of scaling the industry’s best contact center solution and company,” said Nate Thatcher, CEO of Xima. “During the past six months it became a no-brainer decision to work with Bow River Capital’s partners; we evaluated multiple investment firms and their experience driving rapid value creation is differentiated.”