Business Services Ardian Invests in Assist DigitalAssist Digital employs over 600 professionals working across consultancy, data science, software engineering and UX/UI design. January 23, 2023
Technology Telus International Acquires WillowTreeThe deal adds front-end design and build capabilities to Telus International's services across its customer experience value chain. January 04, 2023
Business Services Renovus-Backed InflowCX Buys BPO PartnersBPO Partners is focused on customer experience, contact center technology, operational consulting and outsourcing strategy. December 19, 2022
Private Equity Protiviti Buys R2IntegratedR2I is headquartered in Baltimore and offers digital services that aim to improve customer experiences for brands. December 16, 2022
Business Services H&F and Permira-Led Investor Group Purchase ZendeskZendesk was purchased in an all-cash transaction that values the company at approximately $10.2 billion. November 22, 2022
Technology QuestionPro Acquries SuiteCXThe deal looks to create a "full-stack customer experience" service that offers capabilities across the lifecycle of the customer experience. October 17, 2022
Technology The Future of Restaurant Tech and M&AIncreased automation and labor efficiency will attract buyers. October 10, 2022
Private Equity PSG Eyes E-commerce Deals as Consumers Demand Better ExperiencesInfrastructural companies that help power e-commerce will become more valuable during the continued digital transformation of many sectors. September 29, 2022