ServiceNow has acquired Hitch Works, a skills mapping and intelligence company.
Hitch’s AI capabilities will enhance ServiceNow’s platform to help customers address talent gaps.
“If skills are the new currency for business, insight into these skills is critical to driving talent retention and adapting to evolving business needs,” said Gretchen Alarcon, vice president at ServiceNow. “With Hitch, ServiceNow will streamline skills intelligence on a single platform to help business leaders match employees with meaningful work.”