Serviceaide Inc., a global provider of intelligent, IT and enterprise service management services, has acquired SunView Software, a provider of IT service management software.
“Our acquisition of SunView builds on Serviceaide’s mission of bringing innovative and best performance/price service management solutions for both ITSM and enterprise service management,” said Wai Wong, founder and CEO of Serviceaide. “We are committed to all of our customers. Our goal is to provide leading support as well as a no-risk, strategic roadmap to enable them to extend value across their service solution for many years to come.”
“This announcement is a big win-win for our combined customer base,” said Seng Sun, founder and CEO of SunView Software. “Serviceaide’s intelligent technology and deep expertise with both enterprise and IT service management pairs well with the ChangeGear platform and will provide incredible new value to our customers.”
In November, Serviceaide acquired Wendia and its flagship point of business platform with customers across Europe and North America.
“We have been extremely pleased with the results of Wendia’s combination with Serviceaide,” said Dana Hogan, SVP IT service support at Academy Bank, a Wendia customer. “The addition of new product support and development resources and an expanded and innovative product roadmap is delivering exciting new opportunities to improve service management at Academy Bank.”