Serent Capital, a growth-focused firm that invests in technology and tech-enabled services companies has made a minority investment in First Due, a provider of cloud-based records and operations management software for fire and EMS agencies.

“The need for further innovation and better technology at state & local governments provides a unique opportunity for innovative companies like First Due to drive meaningful impact in our communities,” said Stewart Lynn, partner at Serent Capital. “Based on our work in the fire and EMS market and Govtech more broadly, it became clear that Andreas, Rami, and the First Due Team have created a best-in-class solution for this market. We are excited to partner alongside them and help First Due scale.”

“Serent’s focus on Govtech and knowledge of the fire and EMS space makes them a great fit for First Due,” First Due co-founder and CEO Andreas Huber said. “We are excited to partner with Serent and the resources they bring to keep raising the bar. We plan to use this capital to expand our role in an industry challenged by legacy software stagnation, limited options for all-in-one solutions, and the evolving needs of modern emergency service providers. We are thrilled to continue reimagining how technology can assist agencies to better serve their communities.”

Rami El-Choufani, First Due COO and head of product, added, “The demands on fire and EMS agencies continue to evolve, whilst the software they use every day stands still. As legacy platforms sunset, limited options exist for true software consolidation. First Due solves this by providing deep and natively built functionality across all areas of fire and EMS. Serent’s partnership enables us to redefine what our industry should expect from their software providers.”

First Due represents Serent’s third investment in the government technology market in the past four years. Recent investments include Pondera Solutions and Quorum.