Long Ridge Equity Partners, a private investment firm, has made a majority investment in Acqueon, an omnichannel customer engagement software company.
Founded in 2019, Acqueon’s customer engagement service allows enterprises to connect with customers for outbound sales, service and revenue capture opportunities using customers’ preferred communication channels. The transaction looks to help Acqueon in its expansion of products and channel partners as well as investments in its people, service, and client services. Existing investor Everstone Capital has exited its majority stake and remains a minority equity holder in the company.
“Acqueon offers a modern, omnichannel customer engagement platform that is compatible with existing contact center technology and helps clients orchestrate effective, compliant customer engagement campaigns,” says Andrew Cedar, principal at Long Ridge. “The company is well-positioned for continued growth, and we are excited to partner with Ashish [Koul] and Acqueon’s proven team as they expand their market leadership, innovate the platform, and continue to grow their impressive client base.”
DC Advisory served as Acqueon’s financial advisor. Acqueon’s legal advisor was Lazare Potter & Giacovas. Choate Hall & Stewart served as legal advisor to Long Ridge.