An investor group led by global private equity firm Hellman & Friedman and global investment firm Permira has purchased Zendesk, a Saas-based customer experience company, in an all-cash transaction that values the company at approximately $10.2 billion.

With this deal, Zendesk shareholders will receive $77.50 per share in cash. Zendesk common stock has ceased trading and will be delisted from the New York Stock Exchange. Zendesk will operate as a privately held company and will remain headquartered in San Francisco.

Qatalyst Partners and Goldman Sachs & Co. LLC served as financial advisors to Zendesk in connection with the transaction. Wachtell, Lipton, Rosen & Katz served as Zendesk’s legal advisor. Morgan Stanley & Co. LLC served as financial advisor to the investor group. Fried, Frank, Harris, Shriver & Jacobson LLP served as M&A counsel to the investor group and to Permira. Simpson Thacher & Bartlett LLP served as financing counsel to the investor group. Kirkland & Ellis LLP served as counsel to Hellman & Friedman.