HarbourVest Partners, a global private markets investment firm, has appointed Javier Rodriguez as a managing director and head of client operations.

In this newly created role, Rodriguez will oversee the cross-functional integration of the firm’s client experience, investment accounting, treasury, portfolio analytics and performance measurement teams. Rodriguez joins HarbourVest from Goldman Sachs & Co., where he spent almost 20 years in various roles throughout APAC, EMEA and the Americas. Most recently, he was a managing director and head of RIA custody operations and client experience. In that role, Javier was responsible for executing a scale and product roadmap, reducing operational costs and improving the client experience through the deployment of new technologies and automation. Prior to this role, Javier was head of the company’s client onboarding and client experience operations.

“His deep experience managing client needs across multiple regions and at each stage of the client journey will help us continue to scale and enhance the client experience overall,” comments John Toomey, managing director at HarbourVest Partners.