Firstsource Solutions Limited, a global provider of business process management services and a RP-Sanjiv Goenka Group portfolio company, has acquired American Recovery Services Inc., a nationwide legal collections network.
The deal will advance Firstsource’s standing in consumer debt management services through the addition of legal stage collections capabilities. Both firms are market leaders in driving best-in-class debt recovery compliance, using advanced technology and emphasizing positive consumer experiences.
“This acquisition expands our ‘Digital First, Digital Now’ strategy,” said Arjun Mitra, president of global collections at Firstsource Solutions. “Integrating legal experts from the ARSI network throughout the US will create synergies with our best-in-class digital technology that simplifies complexities across our different business lines.”
“Firstsource is a leader in consumer debt receivables management and the acquisition of ARSI adds a top-notch legal network; we can now provide a broad platform and one-stop shop to large financial institutions and the burgeoning fintech market,” said Vipul Khanna, MD & CEO of Firstsource Solutions. “We are delighted to welcome ARSI to the Firstsource family.”