The Carlyle Group, a global investment firm, has acquired a majority stake in 1E, a provider of unified experience management. 1E provides analytics, sentiment analysis and real-time automation, seeking to remediate issues in real-time.
Founder and CEO, Sumir Karayi will retain a significant minority stake and remain CEO of the company.
Fernando Chueca, a managing director in the Carlyle Europe Technology Partners (CETP) advisory team, said: “We were attracted to 1E’s fully integrated digital experience technology, which is differentiated by its advanced remediation and automation capabilities, and are delighted to partner with Sumir as we support the company as it enters its next phase of growth. With strong industry tailwinds, we believe 1E has significant growth opportunities and we look forward to supporting another founder-backed business to scale through investments in product innovation, commercial operations, and international expansion.”
“The pandemic has accelerated a massive market opportunity to help global businesses transform the employee experience,” said Karayi. “The industry is at an inflection point and we’re poised for rapid growth as businesses formulate their post-pandemic plans for work. We are delighted to have the backing of Carlyle. Their experience with high-growth technology companies with a strong expertise in infrastructure software makes them the right partner to propel us through the next stage of our journey and illustrates 1E’s potential.”
The acquisition of 1E marks another important milestone for CETP’s infrastructure software practice, following previous deals including Eggplant, NetMotion Software, Apama, UC4/Automic Software and ITRS.
Rothschild & Co. advised 1E on the transaction.