Arch Amenities Group, a provider of amenity management and consulting services for commercial and residential properties, including spas, fitness centers, meetings and events spaces, pools and private clubs, has hired Susan Grey as senior vice president of spa.

Grey will be responsible for leading the creation of wellness programs within Arch’s spa division and across the organization. She also will collaborate with the senior leadership team on long-term strategic planning to improve Arch’s financial performance, guest experiences and operational excellence of its wellness services. Grey was formerly the vice president of operations for the Well where she managed the launch of its flagship location and the development of four additional sites. Prior to that, she served L Catterton and its portfolio company, Steiner Leisure Ltd., in roles of increasing responsibility leading to regional vice president, spa operations.

“Susan’s expertise in spa operations and revenue generation, along with her proven ability to build high-performance cross-disciplinary teams, will be key to our success in the wellness sector,” says Barry Goldstein, Arch’s chief executive officer.