Mr. Kusic has been involved with National Recovery Agency since 1985 and currently holds the position of President and Chief Executive Officer. Beginning his career more than 28 years ago in his familys collection business, Steve has a strong background and understanding of collection procedures and techniques, along with his knowledge of the various collection laws that govern collections and regulatory compliance. He has significant experience and expertise in all facets of operations, call center activity, quality control, contracts, marketing, finance, and debt purchasing. Steve is the companys visionary leader with extensive collections experience in healthcare, utility, direct marketing, commercial, government, and financial accounts who has brought about the unprecedented success that National Recovery Agency experiences today. Throughout his career, Steve has earned numerous awards and recognition for his outstanding achievements in the collection industry. He has completed several FDCPA Certifications and Compliance Training Programs and is a member of ACA International and its prestigious Committee of 100, whose membership is comprised of the leaders of the top agencies in the United States. Mr. Kusic is a graduate of Rider University and has MBA from Drexel University.
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