Melissa Louis, Managing Consultant, leads Gallup's Workplace Solutions Practice throughout the Eastern U.S. Melissa specializes in improving business performance by aligning and optimizing her clients’ workplace and marketplace strategies. Her expertise includes advising organizations throughout their entire talent management cycle: hiring the right employees; engaging employees and improving customer interactions; revamping performance management; creating strengths-based cultures; designing employee well-being programs; optimizing organizational design; and enhancing leadership development and coaching.Before joining Gallup in 2011, Melissa spent five years with a major professional services organization’s economic consulting practice. While there, she helped organizations improve the pricing of their intercompany cross-border transactions. She also previously worked for a leading property and casualty insurance provider. Her responsibilities included developing optimization strategies for the company’s various divisions, including operations, underwriting, sales, marketing and service. �Melissa received a bachelor of commerce degree in economics and finance from the Rotman School of Management at the University of Toronto. She received her master’s degree in business administration from the Schulich School of Business at York University.CliftonStrengths Top Five: Competition | Strategic | Individualization| Self-Assurance | Futuristic
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