Eric Carlson is the Group Vice President and oversees both Real Estate Collections and the Recovery Division Operation for SunTrust Mortgage and SunTrust Bank.He is responsible for controlling delinquency in the Mortgage Portfolio, supporting the Loss Mitigation pipeline flow and mitigating losses on consumer real estate based loans such as HELOC and Home Equity Loans. As the head of the Recovery Division, Eric is responsible for integrating strategies and implementing processes to reduce losses on all loans within SunTrust. Eric also serves on the Varolii Corporation Board of Advisers. Eric joined SunTrust in April of 2008, coming from Wells Fargo Home Mortgage, where he led collection operations for 6 years. He started working in corporate collections as collector for Fingerhut Corporation in 1993, and worked as a corporate trainer, supervisor and A/R Analyst through 2002. Eric is a native of Minnesota and received his Bachelors of Science degree in Education from St. Cloud State University.
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